Ordered my yarn on Saturday with it being Sunday then Bank Holiday Monday I expected a short delay. However by the following Friday I had heard nothing. So naturally I messaged. No response. I left a note on their wall saying I had messaged and it disappeared. I left a note again on a picture thinking theyve just posted this they will see this and reply to my message. That too disappeared.
So I messaged again still nothing.
So I found out who posted the link in first place messaged her on the Monday and left a note on the group I saw the advert. I finally got a reply to be told I had a myhermes link in my email and to check that for when my delivery would come.
Sure enough I did however I didn’t click to track it at this point as assumed it was posted the Friday and didn’t need to worry as would turn up Tuesday.
Tuesday came and still no wool so I used the tracking link this time to find out it had been posted Monday at 10:38 am 1 weeks and 2 days (4 working days) after paying so earliest will arrive is Wednesday latest Friday which would be almost 2 weeks after I ordered!
They denied removing my comments on their page and stated posted were scheduled however the comments still remain disappeared and I don’t believe for one second it was a facebook glitch 3 times.
I will never order again from that site. Their facebook page isn’t set up for leaving reviews and frankly their website is difficult to use on a mobile too although easier on desktop site.
I looked elsewhere for the wool and spitspot charges £3.20 for theres whereas most site on average charge 55p less. Which over 4 balls is £2.20 more which is only 50p less than postage costs.
They also have chosen to name them by colour whereas the brand does have names for each colour. There is also about 6 colours yet they only sell 4 so to be honest I’d wish I’d looked elsewhere.
The only bonus is Spitspot have worked up 4 roses in the yarn so you can see how the colours crochet up and that is what prompted me to buy.
The wool is a lovely colour and nice feel to it and colours are accurate to the picture. The picture however doesn’t show more than the roses atop the yarn. No photos of yarns separate but I had no nasty surprise in terms of colour.
Conclusion: buy the yarn from elsewhere.